Frequently Asked Questions
Everything you need to know about our body care and fragrances.
Are Sol de Janeiro products vegan and cruelty-free?
Yes, we are proud to be PETA-certified cruelty-free. The majority of our products are vegan-friendly, meaning they do not contain animal-derived ingredients.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days to arrive once the order has been processed. You will receive a tracking number via email as soon as your package ships.
What is your return policy?
We want you to love your glow. If you are not completely satisfied, you can return your products within 30 days of purchase for a full refund, excluding shipping costs.
Are your products safe for sensitive skin?
Our formulas are dermatologist-tested and designed for various skin types. However, we always recommend performing a patch test or consulting with a physician if you have specific skin concerns.
Can I recycle my empty Sol de Janeiro packaging?
Yes! Most of our jars and bottles are recyclable. We encourage you to rinse out your empties and check with your local recycling program for specific plastic guidelines.
Do you offer international shipping?
Currently, we ship to many countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.