Returns & Exchanges
We want you to love your Sol de Janeiro glow as much as we do, which is why we offer a 30-day return window for products that don't meet your expectations. If you are not completely satisfied with your purchase, we are happy to assist with a return or exchange for items purchased directly from our site.
Initiate Your Request
Visit our online Returns Portal and enter your order number and shipping zip code to begin the process.
Select Items
Choose the items you wish to return or exchange and provide a brief reason for the request to help us improve your experience.
Print & Pack
Download and print your prepaid shipping label, then securely pack your items in the original packaging or a sturdy box.
Ship & Refund
Drop your package off at any authorized carrier location; once received and processed at our warehouse, your refund will be issued to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing